FAQ'S

 

CONTACT US

hello@craigsboutique.ca

306-481-5534

1291C 100th 

 North Battleford, SK S9A 0V6

 

STORE HOURS

MONDAY- CLOSED

TUESDAY- 10 AM-4 PM

WEDNESDAY-10 AM-5 PM

THURSDAY- 10 AM-5 PM

FRIDAY-10 AM-4 PM

SATURDAY-CLOSED

SUNDAY-CLOSED

 

ONLINE ORDERS

Orders are processed and shipped within 1-2 business days after your order is placed. We ship Tuesday - Friday. You will receive a confirmation e-mail when your order is shipped. We ship all orders via Canada post.

IN STORE PICK UP

If you are local choose this option at check out. We will try our best to pack your order as soon as possible. Please pick up your order in store at 1291C 100th North Battleford during regular store hours. (see store hours above) You will receive a confirmation e-mail when your order is ready. You may also place orders over the phone 306-481-5534.

All orders are shipped via Canada Post. Free shipping is offered within Canada on all orders over $150(before tax). A $15.00 flat rate shipping fee will be automatically applied at checkout on orders under $150(before tax). A confirmation/tracking number will be emailed to you once your order is shipped.  Once the package is with Canada Post, Craig's Boutique is not responsible for any shipping delays or lost packages. If your package gets lost in transit please contact Canada Post with your tracking number.

If Canada post notifies you that your package was delivered but it is missing or stolen contact your post office with the tracking number. Craig's Boutique is not responsible for stolen packages, please report to your local authorities.

DAMAGED GOODS

Each item must pass inspection before it is shipped. In the event that you receive a damaged item please report it to hello@craigsboutique.ca within 3 business days of receiving the item. Include your order number, an item description and a photo of the damages. We will respond as soon as we can to make the appropriate corrections. 

ONLINE RETURN/EXCHANGE POLICY

If you wish to return an item please email hello@craigsboutique.ca for a return authorization number. Include your order number, the item, and reason for exchange/return. Packages sent back without a return authorization number will not be accepted. Customers are responsible to cover the return shipping costs. Please include original packing slip with return. Items must be unwashed, unworn, and all original tags must be attached. Once return is processed you will be refunded with original payment method. If payment was a gift card you will receive an e-gift card. All accessories are a final sale due to hygiene reasons. All discounted items and promotions are a final sale. 

IN STORE RETURN POLICY

Items purchased in store may be returned or exchanged within 14 days from purchase date. All items must be unwashed, unworn and original tags must be attached. Refund must be with original payment method. All accessories are a final sale due to hygienic reasons. All discounted items and promos are a final sale.  

ALL OTHER INQUIRIES

For further info or inquiries email hello@craigsboutique.ca or phone/text 306-481-5534.

 

Thank you for shopping Craig's Boutique!